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Owning the Vacuum:
Vivienne Sabó in a Panic Market

How we turned a mid-priced beauty brand into the #1 marketplace player during war-time volatility — not by racing to the bottom, but by capturing a behavioral vacuum between “cheap survival” and “premium escape”.

01 // THE ESSENCE

Not Just Makeup, But Stability

When the war started, the beauty market didn’t “decline” — it snapped. Shelves emptied, prices jumped, logistics broke. People didn’t stop buying; they started buying in panic.

In that storm, Vivienne Sabó was not the cheapest brand, and not the most premium one. It lived in the in-between: a “trusted, affordable Paris story” that women knew from years of use. This “in-between” became our entire strategy.

"Everybody was watching brands. I was watching segments. The battle was not logo vs logo — it was behavior vs price tiers."

While conferences tried to explain the sudden rise of extreme-budget brands with vague theories, we went to the numbers and sliced the market by price corridor, reputation, and repeat patterns. That’s where the real anomaly surfaced.

02 // THE SHOCK

Panic, Empty Shelves & Broken Signals

The first wave hit hard: people saw prices jump and interpreted it as a signal of collapse. Not “inflation”, but “soon there will be nothing”. So they started hoarding. Supermarkets, marketplaces — anything that looked like “stock” was cleaned out.

Brands reacted defensively: some pulled budgets, others increased prices to slow down sales, giving their supply chains a chance to breathe. But the demand spike created a delayed aftershock: after the panic wave, the market didn’t come back to “normal”.

Instead, it polarized:

FIG 1.0 // POST-PANIC POLARIZATION
LOW “Survival mode”. Cheap brands, panic stock-ups, basic functionality.
MID (VACUUM) Above low, below high. Trust, familiarity, reasonable indulgence. Almost nobody was targeting this zone deliberately.
HIGH Premium & prestige. Used as emotional escape and self-soothing for part of the audience.

Most players looked at brands. I looked at how people were migrating between these bands. That’s how we found why Luxvisage, a cheaper brand, suddenly started to take share not only in volume, but in money — and why that surge was not “magic”, but a structural side-effect of the vacuum.

03 // THE VACUUM

The Segment No One Saw

The data from mpstats, Selmatics and marketplace panels showed something simple and brutal: the mid-zone was unclaimed. Everyone either screamed in the discount pit or whispered in premium.

Luxvisage didn’t “out-market” anyone. It sat in the right place at the right time: cheap, “good enough”, and always present in the new mental model of crisis-saving.

We mapped three things:

1) how price changes were read as signals, not numbers;
2) how reputation (“this brand has been with me for years”) muted price sensitivity;
3) how marketplaces re-ranked brands based on unit sales, not long-term equity.

"The mistake was to fight Luxvisage as a brand. The real move was to fight for the segment it temporarily owned."

That’s where Vivienne Sabó had a hidden advantage: mid-priced, story-backed, historically trusted. The task was not to re-invent the brand — it was to plug it into the newly-formed behavioral layer and make this layer ours.

04 // THE ARCHITECTURE

Competing on Segments, Not Logos

At Socialist, I built a new e-com function around Vivienne Sabó. It wasn’t just a “media plan” or “bid optimization”. It was a segment-first architecture:

• we clustered SKUs and lines by price tiers and perceived value;
• we mapped competitors by corridor, not by brand name;
• we redefined campaigns as “segment dominance” rather than “brand campaigns”.

FIG 2.0 // SEGMENT-FIRST BATTLEFIELD
CHEAP ZONE Let them burn margins. We didn’t join the race to zero.
TARGET ZONE Curated SKUs slightly above the cheapest players, backed by heritage and quality cues.
PREMIUM ZONE Left for emotional indulgence; monitored but not our primary warfront.

On top of that, we built a marketplace-native performance loop:

• segment-based bidding and rotation instead of generic brand push;
• creative and offer logic matched to corridor, not to individual SKUs;
• continuous monitoring of share and CTR shifts via mpstats/Selmatics as our “radar”.

+40%
CTR YoY
16% → 21%
Marketplace Share
#1
Brand Rank

The key constraint: we didn’t go all-in on deep discounts. The job was to protect economics, not just win headlines.

05 // THE EXECUTION

Winning Without Burning the Brand

For almost six months, the market tried to explain what happened using the wrong language. Panels invited experts to talk. Hypotheses flew: “new generation taste”, “TikTok influence”, “mystical product-market fit”.

The reality was much colder and much more useful: a structural vacuum in a price band. Once we aligned Vivienne Sabó with that band — with the right SKUs, the right pricing, and the right marketplace posture — the numbers followed.

We didn’t ask people to betray their instincts to save. We simply argued that: “in a crisis, a brand with history and proven quality is not a luxury — it’s insurance.”

// FINAL EXECUTION LOG STATUS: SEGMENT CAPTURED
Segment Mapping INSTALLED

Re-framed the market from “brand vs brand” to “price corridor vs behavior”. Identified and named the mid-tier vacuum.

Portfolio Reconfiguration UPDATED

Selected and prioritized SKUs slightly above the cheapest players to occupy the trust-based corridor without collapsing margin.

Marketplace Engine LIVE

Built an e-com engine around marketplaces: segmented bidding, creative logic, and continuous share tracking via independent analytics panels.

Narrative Layer DEPLOYED

Switched from “cheap vs expensive” messaging to “trusted vs risky saving”. Positioning shifted from price to reliability and brand history.

// IMPACT TELEMETRY DATA SOURCE: MPSTATS / SELEMATICS
STREAM: MARKET POSITION
#1
Brand on Marketplaces
Vivienne Sabó became the leading brand on key marketplaces in revenue share across the category.
16% → 21%
Share Shift
Share growth in value terms, moving Vivienne Sabó ahead of both budget and premium competitors.
STREAM: PERFORMANCE
+40%
CTR Lift
Segment-based targeting and creative logic led to significantly higher click-through rates.
NO DUMP
Price Discipline
Economics preserved: no need to rely on extreme discounts or destructive promo-wars to gain share.
STREAM: BRAND EQUITY
TRUST
Positioning
Strengthened perception of Vivienne Sabó as a “reliable, proven brand” rather than a panic purchase.
STABLE
Mid-Segment Ownership
The mid-tier corridor became a defensible territory for the brand, not just a temporary anomaly.
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